21 Years of Testimonials - Real and Unedited

Aristides Q. - Wed 02/01/2023 11:23 PM

Thank you very much for taking care of this issue so quickly. I love this product and now the service is equally as great.

Thank you, Aristides

Firstname T. - Fri 02/03/2023 12:03 PM

... The DVDconverter software has been almost unbelievably reliable thus far. Thanks again for your help. regards

Paul W. - Sat 01/19/2022 7:14 PM

I just wanted to thank you for all you kind help in getting me the correct 1click DVD converter program installed on my windows 10 computer. It works great...

Robert H. - Mon 01/17/2022 4:21 PM

Many thanks for your prompt response. I have only just had oppprtunity to reinstall windows 10 and install as you suggested
It appears to work just fine Thank you for the advice and for also swapping the product over for me. Fantastic service. Thank you.

Barbara W. - Sat 05/15/2021 11:50 AM

You are such a delight to do business with! I only wish all my "hiccups" had such a satisfactory outcome. Thank you.

Roger O. - Sun 09/05/2021 4:02 PM

Thank you for the ... link. It was exactly what I needed to make your program work. Thanks so much for your great customer support. You are all appreciated. I would recommend your product to anyone who was interested. Ciao, Roger Osgood

Allan L. - Wed 03/24/2021 11:03 PM

... Hope you don't work this late every day.
Very impressed by your contribution.

Octavio V. - Sat 03/20/2021 8:07 PM

You are such a delight to do business with! I only wish all my "hiccups" had such a satisfactory outcome. Thank you.

Russ C. - Mon 02/03/2020 4:44 PM

... This is why I use your products, super customer service!
Thank you very much!!

Frank T. - Fri 01/31/2020 2:16 PM


Randy D. - Thur 04/26/2018 10:51 AM

... You are lifesavers, thank you so much for the assistance, you did an excellent job of customer service. Thanks Randy D.

Drew. - Tue 01/21/2020 6:16 PM

Thank you so much!  I will purchase the update today
You are amazing as usual!

Bill M. - Mon 08/21/2017 12:25 AM

Thanks again for your complete answer. You and Eliot are among the very few support people who actually read and understand questions and have the knowledge to thoroughly answer them. You have my appreciation and respect for that!

David L. - Thur 08/17/2017 5:15 PM

HI. Thanks for the prompt reply. Excellent customer service. What I expected. Great.

Larry B. - Wed 07/05/2017 4:51 PM

Thanks Karen, You represent a great company!

Dave M. - Thur 06/08/2017 10:28 AM

Thank you very much for helping me with this. While it may seem like a simple thing for you, the customer service you gave me was terrific and I truly appreciate how my issue was resolved.

Erik R. - Mon 01/18/2017 11:15 AM

Great product and great support team!!

Bob B. - Sun 10/02/2016 11:58 PM

I have been using 1 Click DVD Copy Pro for years. There are two things I admire most about it: 1. It works and I don't have to put my Rocket Scientist persona to the test. 2. It is updated regularly without changing the interface or adding things most of us don't need. Your programmers came up with a great product and stuck to it. Thanks!

Ken B. - Sat 08/13/2016 10:15 AM

Thank you for the quick response. You are a class company. Thanks again.

Mervyn R. - Wed 08/10/2016 6:40 PM

Just a quick thank-you note from a pleased customer. Speed of service and quality thereof outstanding. Many thanks!

Darrell S. - Mon 07/25/2016 10:20 PM

THIS is why I love to get your products...IF they are buggy, at any time, your technical support is quick to reply and help. This was a VERY well-written letter. I know you took your time to do it and I appreciate that because I'm converting DVD's of my mother's memories of 81 years of life. Your program helps immeasurably when it's working right.

Malcolm H. - Wed 05/18/2016 2:12 PM

Now that is what I call customer service. Excellent. Thanks a million.

Ron B. - Fri 05/06/2016 1:14 AM

Thanks very much for this extremely high level of customer service.

Roni B. - Mon 04/04/2016 2:51 PM

You guys are great. Working now. Thank you again.

Douglas S. - Mon 03/21/2016 3:09 AM

Thank you for your super support. You're #1 in my book, again thank you!

Karen K. - Mon 03/17/2016 11:15 AM

I want to thank you for helping me out, I really appreciate it. Sorry I had to keep bugging you but I'm happy to say "it's fixed!!" Thank you for your support and responding so quickly to my e-mails.

Kerry R. - Sat 03/12/2016 9:19 AM

By the way, I've compared your software suite to others, and in my opinion your software is second to none. ))) Very happy with your customer support as well...

Christopher S. - Mon 03/07/2016 12:01 PM

Thank you, you guys do a great job!

Darrell T. - Wed 02/17/2016 9:13 AM

Thank you, great customer service as always.

Paul P. - Mon 02/15/2016 9:46 AM

You've got a great product and that's why I've used both versions for so many years. I hope your engineers keep up the good work!

Patrick P. - Thu 02/15/2016 8:39 AM

BTW, I think the 1Click DVD Copy Pro is pretty awesome.

Steve A. - Fri 01/29/2016 6:39 PM

Thanks for all your help & follow-up. It has been great & yes all is working well now. Your quick responses & updates were fabulous.

Cliff A. - Sun 01/03/2016 9:30 PM

Thanks again – I’m a happy man. BTW if you would like a reference for the Internet to advise that your product works well with ALL Windows – let me know the format & it's done.

Debra H. - Sun 12/20/2015 12:45 PM

Thanks for all the help. You have "the Best #1" Help Center: courteous, eager to assist, rapid response time, never treat any question as mundane or ridiculous, and are very patient.

Kenneth C. - Mon 11/30/2015 8:56 AM

Thank you, both programs now up and running. Thanks for providing such a fast and great service.

Tom H. - Wed 11/18/2015 7:27 PM

You have always had great customer service over the years!

Elgin R. - Fri 11/06/2015 11:13 AM

Thanks Team! You are the best. It worked. Whenever I have a problem you have the solution. Thanks again.

John L. - Wed 09/23/2015 1:06 PM

Man this is what I'm talking about..... good timing and response... thank you..

Sheldon K. - Thu 09/17/2015 9:08 PM

All I can say is Perfecto. I had no problem copying the movie and it played just beautifully. Thank you.

Joe B. - Thu 09/17/2015 10:52 AM

Thanks! You guys are always so helpful.

Gerald S. - Tue 09/15/2015 3:05 PM

Thanks a million, you guys are the best.

Graham A. - Thu 09/03/2015 9:38 PM

All good now I really do appreciate your help from the other side of the world. Great customer service.

Richard D. - Wed 09/02/2015 11:04 AM

Thank you very much for your time and effort, excellent customer service.

Vickie B. - Fri 07/24/2015 12:34 PM

Thank you so much. You are very helpful.

Paul P. - Fri 05/29/2015 11:18 AM

A great product and great support ... it's rare to have both, but LGSI does. Thanks again!

Lucy W. - Wed 05/13/2015 5:08 PM

Thank you very, very much. I am sorry for any confusion in the first place, and I appreciate your good business practice and gesture. Have a super day!

Wayne T. - Wed 04/22/2015 4:28 PM

THANK YOU! You have renewed my faith in the internet.

Dennis H. - Tue 04/07/2015 5:35 PM

Once again your customer service is second to none. THANK YOU for the PRO upgrade and the quick response on my computer problem. I'm a loyal customer and will continue to use and promote your product. I appreciate all your time, effort and kindness to resolve this. Thank you.

Edward G. - Mon 04/06/2015 9:11 PM

Yeeeeeeaaaaaaaaaaaaa!!!!!! You guys ROCK!! Thanks.

Bill C. - Fri 04/03/2015 5:10 PM

I want to thank you for your great support along with an outstanding program. I really appreciate you fixing my mistake and upgrading me to the proper program. I am looking at additional video editing software and will probably select one of yours. Again, thanks for the great support

Jack F. - Tue 03/17/2015 8:17 AM

OK. This is a great program, and I have already recommended it to my son. Thanks for your patience.

Jim N. - Sun 03/15/2015 1:04 PM

Thank you for your prompt response. You have a good program and good customer service. Thanks.

Jim O. - Wed 02/04/2015 12:34 PM

Thank you for your understanding, help, and commitment to customer service. It is appreciated.

Pat H. - Tue 02/03/2015 9:09 PM

Thanks so much, worked fine. Great tech support!

Dennis S. - Thu 02/05/2015 9:47 AM

I really appreciate your technical support and excellent customer service! Thanks for all your Help!!!!

Ed M. - Wed 12/31/2014 11:02 AM

I am a long time customer and have been using 1Click DVD Copy Pro for years and am very happy and found your technical support to be second to none, thank you very much for that.

Pete S. - Wed 12/31/2014 10:07 AM

Thanks for the quick responses from all of you. I appreciate it. Happy New Year!

Peter M. - Thu 12/11/2014 4:23 PM

You guys are great. I love your software , its easy to use and your support team is well what can I say. Merry Christmas!

Miguel R. - Thu 10/10/2013 9:50 AM

Thank you very much for your fast response. 1 Click is a great software!!!!!!!!!!! Have a nice day.

Nicole K. - Sat 08/10/2013 5:45 PM

Awesome Jimmy! Thank you so much. And less than a 24 hour response time...EXCELLENT customer service. I continue to be so impressed with you guys! Thanks so much!

Pat F. - Sat 08/03/2013 10:39 PM

Thanks guys love the program and the service.

Greg J. - Sat 07/27/2013 8:15 AM

You do good work! Obviously, I like your product! Keep on keeping on... All the best.

George T. - Mon 07/22/2013 10:08 AM

Finally.....Hey thank you all for the great aupport and patience...That's why I stay with you folks.....You have a good product and I will continue to renew... Thank you.

Paul P. - Sat 07/20/2013 11:41 AM

Thanks for the speedy response, Jimmy. Great product and great service. That's why I stick with LG!

Doug S. - Tue 07/16/2013 10:30 AM

I want to commend you and LG for always returning emails, answering questions and rectifying problems in a timely manner. Thank you very much.

Sherwin R. - Mon 07/15/2013 9:55 AM

I have been using "One Click" now for many years and always install the updates you send. There has only been one problem in all those years and you fixed it quickly. Thanks for your help. I would be lost without it. You are the best.

George K. - Sund 06/30/2013 3:30 PM

Thank you so very much for you prompt and efficient support.

Dave W. - Fri 06/28/2013 7:05 PM

Your products and customer service has always been an A+. Thanks again.

Calvin W. - Fri 06/21/2013 6:04 PM

Thank you guys for for your perseverance ! And you don't know how frustrating it was for me for the past few weeks. Now it's all clear and bright. Many thanks again.

Richard A. - Thu 06/20/2013 4:34 PM

Absolutely perfect copy! Your software is worth every penny! (so far ;>) ). Thanks.

Howie F. - Sun 06/09/2013 11:18 PM

Thank you, Thank you!!  All seems to be working!!  Thanks for the great communication and the fix.

Ray D. - Sun 06/09/2013 5:14 PM

Thanks so much for the change on my application. It is now working like a charm. Great doing business with you and love the 1 click copy pro. Thanks again.

Edward W. - Sat 06/08/2013 4:54 PM

Thank you, THANK YOU! and Thank you, it works. Great job, A+++++again I like to say THANK YOU!

Ed M. - Wed 02/06/2013 11:32 AM

Thank you VERY much, you have great customer support !!

Richard A. - Thu 06/20/2013 4:34 PM

Absolutely perfect copy! Your software is worth every penny! (so far ;>) ). Thanks.

Ed M. - Wed 02/06/2013 11:32 AM

Thank you VERY much, you have great customer support !!

Bill S. - Wed 01/23/2013 10:45 PM

Thank you so much for your prompt reply. I just want to tell you how satisfied I have always been with your product, and now I see that the Support is also Excellent. Thanks again.

Edward C. - Fri 11/09/2012 12:30 PM

I thank you for making my life easier. It was because of my own mistake that I spent hours trying to solve an impossible problem that happens when you install the wrong version. As much as I enjoy all the features of 1Click Pro I love the support even more. The response was fast, friendly and courteous. In just a few minutes all my problems were gone. Excellent!

Joe Z. - Wed 10/17/2012 12:41 PM

Thanks my program is working fine. I love the program and will be staying with you. Thanks again.

Eugene S. - Mon 09/24/2012 10:52 AM

You guys are awesome thanks very much for your very quick response and for addressing my problem. thanks again.

Steve H. - Sat 09/22/2012 01:28 PM

I have had your programs for many years and think they are the best. Your customer support has always been outstanding to, thank you for that since this has become the exception the past few years. Thank You.

Dave M. - Thu 09/20/2012 01:52 PM

You are truly a very nice And... professional person + Company. I am so happy to be a part and continue with your company. I will also tell my friends about this great-1-Click. Again... Thank-You, So... Much. Sincerely: A very, very, happy-Customer

Jim G. - Thu 09/05/2012 12:58 PM

Thank you very much. Your support is fantastic.

Gene B. - Mon 08/28/2012 08:52 PM

You "guys and gals" are great!! You proviced great support in a very responsive manner to solve my problem. All seems to work okay now. For "not very computer savvy" people like me it's great to be able to get answers to problems. Many thanks for your great help.

Emory H. - Tue 07/03/2012 10:28 AM

wow! ...problem solved. thank you. awesome program, awesome help. Thanks!!

Henrietta S. - Wed 04/11/2012 06:33 PM

Thank you very much for your much needed help. This is the BEST support team on the net!

Emory H. - Tue 04/09/2012 10:01 PM

I would recommend your company if they want a good DVD burner program. Keep up the good work.

Robert S. - Wed 03/30/2012 01:34 PM

Over the years, the customer service from your company has been fast, accurate and amazing.

Ron L. - Tue 03/19/2012 10:33 AM

Thank you for your rapid response. I knew you guys "and/or gals" at LG Software were good! When friends ask I always highly recommend you. Thanks again!

Brad B. - Wed 03/14/2012 01:35 PM

Thanks for your fast response! I must say, LG Software is really a great company and the support is outstanding.

Graham F. - Tue 03/06/2012 05:36 PM

I want to thank you all for the tremendous support and help you've been as I worked through my small problem. Your immediate response was absolutely beyond belief. Never have I had the type of service you provided from any other firm, either on-line or in retail stores. You are to be congratulated on a job so very well done.

John H. - Thu 02/28/2012 12:00 PM

Worked like a charm. Thank you so much for the fast responce. Best tech-support I have ever dealt with.

Duke H. - Tue 02/14/2012 09:53 PM

Problem solved! You folks do provide great service, I hope you can keep it up. I need to buy a Blu-Ray 3D writer now, and then use your program for that. Thanks again.

David H. - Sun 01/29/2012 05:29 PM

You are always so helpful and quick to respond. That's why I keep buying the products....Your Support Is Great. Thanks.

Ken K. - Sun 01/29/2012 05:05 PM

All is working perfectly now. And always nice working with top-notch people and software.

John F. - Sat 01/14/2012 12:58 PM

Everything is working great and I think the program is fabulous (and faster than what I was using before). Thanks Again.

Gil N. - Sun 12/18/2011 04:44 PM

Not sure if that counts against my load, but for excellent service that this program provides it is well worth the nominal cost. Thanks!

Leticia Q. - Fri 12/16/2011 12:28 PM

Thank you for all of your help - - my 1Click DVD is up & running again! I've never received the kind of support you provided from any other software (or hardware!) company out there.

Jim R. - Tue 09/27/2011 05:59 PM

I want to take this opportunity to thank you and the staff (company) for your excellent software product and most of all, on those rare occasions, the timely and helpful technical support. I only wish that others I have to deal with in various areas of life were as conscientious and timely as you.

Jerry S. - Thu 03/10/2011 12:52 AM

You're software is the best. I have been using it for years. And love it.

Robert C. - Wed 12/08/2010 12:20 PM

Thank you so much for your assistance. I think your product is terrific and your support outstanding.

Bill M. - Tue 11/02/2010 08:45 PM

Thank you and the software engineers at 1CLICK. Your "Fix" corrected my problem. Your assistance is always fast, efficient and corrects the problems. Thanks again! Your responses and fixes are why I remain a member of your 1CLICK service.

James P. - Mon 09/20/2010 05:49 AM

You guys are brilliant:
1) you are competent experts to make software that works
2) you keep up with the needed continual updates
3) you give prompt and effective customer service: you succeed in resolving our difficulties.
You are excellent. Am real glad to be with 1ClickDVD.

Nancy R. - Tue 08/31/2010 02:05 PM

I might mention that I love this program. Very easy to use and quick! Thank you.

Allen C. - Wed 05/12/2010 12:56 PM

Thank you very much for your assistance and understanding. If I can leave positive feedback anywhere concerning lgsoftware customer support please let me know.

Eva D. - Wed 05/05/2010 01:14 AM

Thank you so much for your assistance with this problem. I wanted to tell you that all works fine in the new computer as your instructions were very clear and very helpful! Your customer service is exceptional!

Pepe C. - Mon 10/19/2009 10:32 PM

Over the past few years I’ve had the opportunity to use a number of different programs for converting DVD movies to my IPod. I’ve tried the trial version of your software and it’s not even close, you guys have the best program I’ve used to date. The program is very user friendly and quick as well. It works terrific with DVD43. I will be purchasing this for sure and will be looking at the one for converting DVD movies to my computer as well. Thank you for putting out a great product!

Dennis H. - Mon 11/2/2009 9:52 PM

Your product is great!!!!! As you records show I am a repeat customer... thanks again for all the help.

Doug R. - Mon 10/19/2009 10:32 PM

Your products are fantastic and I just want to say thank you. They work perfectly and are easy to use. Great job!

Mark C. - Tue 10/6/2009 1:23 PM

Keep up the good work with the program. '1CLICK DVD COPY' is one of my top 10 programs I use & would suggest to anyone to use. A great program at a reasonable price.

Scott Q. - Mon 9/28/2009 4:48 PM

I must say this is the most professional company I have ever come across, brilliant customer service, quick responses. Excellent.

Jerome S. - Tue 9/22/2009 6:41 PM

Please pass this on for me. LG Software Innovations is a great vendor. I am more than pleased with the service and response time I received from you, Phillipe and Norm. If LG needs a satisfied customer endorsement, I'm here.

Scott M.- Thu 7/23/2009 2:51 PM

Thank you. you guys rock thats why I tell all my friends about how good and easy your product is to use. now i can tell them how great the support and customer service is as well.

Mark C. - Wed 7/22/2009 1:01 PM

Bless you. You will have a customer for this and your other products for a very long time!! Excellent service and timely response. Please pass along my compliments.

Charlie M. - Tue 7/14/2009 4:48 AM

Thank you so much for your prompt reply and information. LG Software Innovations gets my vote as having superb customer service.

George D. - Tue 7/7/2009 11:05 PM

You guys always come thru. Thank you very much... one very satisfied and happy customer.

Lawrence K. - Mon 5/18/2009 1:24 PM

I have to tell you that I have been looking, and looking for years for the perfect DVD copy and DVD converter software. I have downloaded ALL kinds of software but they always required too much configuration or were very clunky and didn’t work correctly. When I tried your 1Click Copy DVD I was EXTREMELY impressed and had no problem paying the $70. I then decided to try the DVD converter. WOW! My PSP Media manager takes over 2 hours to convert a DVD to the MPEG-4 format. But your DVD converter does it in 15 minutes or better. I can’t say enough about these programs. And the best part is they produce beautiful DVD copies. You guys have the best software hands down!!! If you need a spokesperson or sales person sign me up!!!

Ed B. - Thu 4/23/2009 12:19 PM

It worked! You give outstanding service. This is the third time I wrote and each time you got everything to work perfectly. Thanks so much for your super support.

Robert M. L. - Tue 4/21/2009 7:43 PM

I have been looking around now for about 2 months, trying to find a piece of software, that would convert DVDs to .avi, or .divx. I FINALLY decided on yours, it is BY FAR, the FASTEST converter that I have tested, and I have tested. I have tested JUST about every other converter that had made something of a name for itself. It was taking me approx. one hour to one and a half hours to convert 1 DVD to .divx using DivX Creator 7 Pro. After using yours the FIRST time, it took but 15 min. I KNEW It had botched the conversion, so, I checked it by watching it the whole way through, and NO, it had NOT botched it, it had made a PERFECT copy. Great video, and great audio. And so YOU got the buy. And, ALL my conversions have taken no MORE than 20 min. using only 1 core, and a Nvidia GTX260 video card. I do NOT know WHY it is so fast, and DON'T care, I simply care that it IS. It is the BEST performance per dollar I have EVER spent on a piece of software. Kudos to you and your ability to hire the RIGHT people.

John T. - Wed 4/8/2009 11:30 AM

Your instructions worked. Thank you very much. Your organization's service support has been top notch!

Cheryl H. - Tue 1/6/2009 9:46 AM

This is the BEST Customer Support in any business that I know of. Who can I rave to about you guys? You all are the best and you haven't changed since I've done business with you all.

Evan N. - Sat 1/3/2009 7:24 AM

I’ve been ripping my favorite movies to disk since December 2005 and have owned three programs to do so, and downloaded many others to try – and I’ve dissatisfied with all of them. I downloaded 1Click during the Christmas 2008 holiday season and it’s been reliable, easy, and FAST at copying disks. Thanks for the good work!

Steve H. - Thu 12/4/2008 10:48 PM

Thought you might like to know ...I am a Mac user and there really isn't good DVD decoder/copy software out there for us - the best is probably Mac the Ripper but it is outdated as well as the others. Using Bootcamp on my iMac (Intel processor) and running Windows XP, 1Click DVD Copy Pro runs great. I am just using the trial version now but plan on purchasing it in the next couple of days. Thanks for a great product! - you may want to advertise to the Mac population

Stacey B. - Tue 11/18/2008 12:14 PM

Thank-you so much for your fast reply. 1 click has excellent customer service and that is why I will be telling everyone about it.

Joe S. - Sat 11/15/2008 4:18 PM

It is idiot-proof (you click one button! DOH !) It uses fewer resources than any other copy/burner utility. others demand 100% and the discs come out of the computer after the task is completed actually more than warm to the touch ! I have recommended your product to several friends who are equally impatient with "geeky" programs

Mike L. - Sun 10/19/2008 3:41 PM

WOW !!!! I just didn't expect such a swift response. And on a Sunday afternoon. You people are fantastic. Congratulations on a terrific product and an excellent support system.

Robert D. - Sun 10/19/2008 2:54 PM

You have had a good product line for my needs. When I needed to copy movies you had 1Click DVD Copy. When I bought an iPod Classic you had 1Click DVD Converter, and when I began using Pinnacles Studio you had 1Click DVD Movie. Your products have all been excellent for my needs. Thank you.

Patrick C. - Wed 10/15/2008 5:59 PM

While downloading a newer copy of DVD Copy PRO from your website, I saw the ad for 1 Click DVD Converter. I took a chance and bought it. It works perfectly and exactly as advertised. It also works dramatically faster during the conversion than the other product. I am now considering buying 1 Click DVD Movie to make it easier to create home DVD’s…most software for this is far too complicated and ends up causing a problem during the burn process, only after all the time spent creating it. Please keep up the good work! The more software created keeping the end user in mind, is a win for everyone…at least for me. Thank you for creating some extremely user friendly software…it works perfectly with my LG external DVD ROM/Lightscribe drive.

Damaris D. - Wed 9/17/2008 10:23 PM

I just wanted you to know how pleased I am with the customer service that LG Software Innovations has provided me with. Although it wasn't a big issue or anything I just wanted to thank you for your assistance and let you know that you are doing a great job. You apparently have great technical reps and I hope that you continue to make good judgements in hiring the right people who will be representing your company!

Edward K. Fri 9/12/2008 10:43 AM

I must confess, I have three other DVD Copying Programs besides 1Click DVD Copy Pro (I won't mention their names) and to tell the truth none of them comes close to 1Click DVD Copy Pro. So, if you can forgive me for the other programs, yours is the ONLY ONE that performs exactly to my needs and specifications. So thank you - that's why I was WILLING to PAY to extend my updates and support (the others offer unlimited support beyond one year but once again the programs are limited in their performance). For the millionth time - THANK YOU!!!

Larry L. - Thu 9/11/2008 4:24 PM

The software works great. One of the few that does what it promises. Maybe that should be the slogan!

Ronald G. - Tue 9/2/2008 7:03 PM

I have NEVER experienced such quick and accurate on-line support, and I've been a real pain in the neck. I'm glad I chose LG Softare Innovations and the product I installed.

Nick Z. - Thu 8/21/2008 5:39 PM

Thank you so very much for your excellent customer service. I lost my 1click DVD Copy Pro program in a computer crash and you responded to my email the same day with the license key I had lost and instructions on how to download and get the program running. Most Internet companies would have given me the runaround and asked all sorts of question and taken a week to respond to my query. LG Software Innovations is the BEST Internet customer service I have seen in ten years of cruising the net. I'll remember that for the future!

Jeff T. - Fri 6/27/2008 10:13 AM

I just wanted to commend you about your customer service. I have been a registered user of some of your products for several years now. Recently I have had a need to contact customer service with various queries. Each time I have received a timely, helpful response. Once again, I just wanted to extend thanks from a loyal user. I will continue to use and recommend your products.

Pat G. - Thu 6/26/2008 8:13 AM

You can be assured that when it comes time to renew I will gladly be renewing mine. Your program works great and your customer service is second to none. Thank you again.

Donald G. - Fri 5/23/2008 6:10 AM

Your program rocks!... Simply said perhaps the best software program I have ever run..never one has it locked up..and you keep it so up to date..amazing thanks

Randall W. - Thu 5/8/2008 1:56 AM

You 'all just NEVER stop amazing me with your customer service, and kind ways of doing it!!! You still can't beat your products or your customer service by far. Thanks so much for what you have done for me personally. Thank you to all!! YOU GUYS ROCK!!!

Bob P. - Tue 5/6/2008 5:15 PM

Wow, I'll say it works! Thanks, I was getting really frustrated and thought I needed a new DVD drive. You're the best

Joe B. - Tue 5/6/2008 7:06 AM

Thank You! You support team is great, and I really appreciate your help.

Steve C. - Mon 5/5/2008 10:36 PM

Hey your support advice was 'gold'. All up and working again now. Thanks Heaps

Paul l. - Mon 5/5/2008 3:40 PM

I think LGSI has the very best Service I have ever experienced, and I have recommended a few people to get your program, and they are very happy too

Dan B. - Tue 4/22/2008 2:09 PM

Thank you. You have a fine product. I enjoy using it very much. I owned and operated a mainframe software corporation for eighteen years, and I know well-designed products when I see them.

Gerald S. - Wed 4/16/2008 2:37 PM

Hi gang, I have to mention that you have the best support I have ever seen anywhere. A rapid response even on weekends. I'm impressed.

Manuel M. - Wed 3/19/2008 12:45 PM

Thanks for all your help. I'm so happy to see people that are out there willing to help. So Thanks to you for standing by your product. It makes it easier to spread the word about 1Click.

James B. - Thu 3/13/2008 11:12 AM

Last night I downloaded and installed the latest version of 1Click, made a copy of “Marie’s Xmas Village” AND THE COPY WORKS PERFECTLY ON ALL THE DVD PLAYERS!!! Just want again to thank ALL OF YOU for all the work you did to resolve this matter for me. Obviously, you are a top notch company and very dedicated to assisting your customers as best you can. I really feel that the whole firm was working just for me these last few months, and that is something special. Again, heartfelt thanks.

Robert G. - Mon 3/3/2008 8:43 PM

IT WORKED PERFECTLY on all films I was having a problem with!!! Again - many thanks for the solution!!! And, again, thanks for a great program!

Jeff S. - Mon 3/3/2008 8:12 PM

I have used 1ClickDVDCopy for many years. There have been a few minor issues, but it always turned out to be my problem, not the LG Software. Resolving these issues was always handled promptly by the incredibility competent and friendly customer service staff. For anyone in the 21st century who has experienced problems with software, not only is my experience amazing, but extraordinary. My highest compliments to LG Software and their customer support staff. As far as their software is concerned—it works every time you use it!!

JT - Wed 2/27/2008 7:32 PM

Hello and Ty soo very much for a year of great service and support.I just wanted to send my thank you's and appreciation prior to membership renewal to all of the LG Software Innovations Team for all the suppt. that I received. Many Thanks and GOD Bless

Mark D. - Wed 2/27/2008 4:46 PM

Keep Up The Awesome Work! Your company is pinnacle in how other companies should run their software business.

Calvin W. - Tue 2/26/2008 8:57 PM

It worked ! Thank you for your help, now it's running perfectly. The response of your support is amazing, I'll suggest friends to switch from DVD Cloner to LG software 1click DVD Copy Pro.

I. Munro - Thu 2/21/2008 10:02 PM

Just a quick email to let you know what a great product we think 1Click DVD Copy is. We've never had any dramas and the support offered is fantastic.

Jackie G. - Fri 2/15/2008 2:45 PM

You service reply is the BEST! You are a great company and it was money very well spent! Have a great day!

Mike T. - Thu 2/14/2008 6:27 PM

I just want to thank all of you for your professionalism. You were all a great help to me in solving my problem. I couldn't have gotten as good a support help from any one else. I would recommend your service to any one. Thank you once again so much.

M.D. - Sun 1/27/2008 7:44 PM

WOW! Talk about feeding your iPod! I purchased your 1CLICK DVD to IPOD and it's one of the most amazing programs I have ever purchased. I have had it for only a few days but I boast over 70 full length movies that I can download on my iPod Touch. It's easy, Simple to use and right to the point. I admit that I tried a few others before buying your product but I am so glad that I weeded through the junk to find the best there is on the market. I love the episode feature the most. On other programs you had to hunt and pick which files to copy. With your intuitive software it's a breeze! I guarantee I will tell all my friends about your product and for now, I have never been happier. Thank you 1 Click Copy! Feed your iPod with 1click DVD!

Rose J. - Mon 1/21/2008 8:37 PM

Thankyou so much for your time, I will definately be renewing the license, 1CLICK DVD was one of my best programs. Again thankyou.

Michael C. - Thu 1/10/2008 5:42 PM

Thank You and keep up the fine work on all of your products. Your products were recommended to me and I am recommending them to others.

Donald G. - Sat 12/29/2007 4:54 PM

Just re-newed for year #2..simply said your program rocks..the best I have ever seen, and the update support is second to none.

Steve P. - Sat 11/3/2007 12:40 PM

This program is awesome! As a cautious person concerned about downloading “free” DVD burning software I did a bit of a surf around before deciding to stick with 1Click DVD Copy, and chose the “Pro” version.
First time I tried to run it, I had a minor issue – I didn’t realise I would also need de-encryption software. The free download recommended by 1Click is not compatible with the 64 bit version of Vista that I run. Concerned, I emailed the support department, and heard back with a suggestion within a couple of hours, and a reminder that any further queries were not a problem – just email and ask.
I’m extremely happy with not just the ease of use of 1Click DVD Copy Pro, but also with the excellent after sales support. For those who think “why pay for something when there are so many similar programs available as freeware” – trust me. I’d gladly pay again. The program is simple to use, comprehensive in what you can choose to burn from the source disk, and automatic online updates are recommended should I choose to install them. I’d rather have the option of virus/spyware free downloadables with after sales support any day. It really takes just “one click.”
Very happy camper.

Jim G. - Sun 10/21/2007 10:36 AM

Thanks so much for your help. In this day and age,getting help on line can be a real pain. Not once have I had a problem with you guys, your response to my emails have been prompt, easy to understand, to the point and my problem solved every time. A very professional way to do Business. Thanks so much.

Jeff D. - Thu 10/4/2007 4:24 PM

I really appreciate the help you've given me--top notch support. It's never been easy to get good help when you need it, so I really, really appreciate it when I find it. I'll be sticking with 1Click and recommending it to my friends and associates.

Jim S. - Fri 9/7/2007 10:24 AM

...1ClickDVDCopyPro Excellent product! Does everything one would want it to do. Excellent user interface, saves settings and works with multiple drives. Fast and error free copying. Couldn’t ask for more. Tech support is excellent, prompt, always addresses the issue and provides a solution. I think I’ve also purchased one or two other products but they were uninstalled after I found out how useless they were. As you can see from the above, I’m very happy with your product and your support. I’m a network engineer and system builder and have recommended your product to all my customers. I’m pretty sure you’ve gotten more than two dozen sales from my recommendations and you’ll continue to get them...

Phil D. - Mon 9/3/2007 6:16 PM

Although I am a computer illiterate swine, I managed to follow the directions provided below, and am now not only QUITE HAPPY with your product, but am completely and totally impressed by your customer service. Thank you very much.

Christine D. - Tue 8/28/2007 8:03 PM

Thank you for your quick response. I did know about the video_ts folder but could not get it to show me the files with my program as you were so sure your program could do it i purchased it. I must thank you it is one of the best programs i have used and it works perfectly. I tried my copy of ghostriders and it done it first time no problems. I will be recommending this program to my friends. Thanks again

L. Wilson - Tue 8/21/2007 1:06 PM

I wanted to comment on your information about the scratches on the DVD’s one thing I noticed and I do love about 1Click DVD Copy Pro is that I had a disk and it’s the one at the bottom that took first 9hours+ and then 2hours+. Now this disk was a copy of a movie and at first it worked fine in my TV DVD Player some how it got a huge scratch and wouldn’t play after like the 4th Chapter it would stick on the 4th chapter and just stay there and play no more. I was sooooo amazed when I put it in the burner and tried to copy with 1Click Pro I let it go thru the whole process it took forever but when it finished I played the new copy on my TV again and it worked but would skip a cpl of times. So I put it back in the burner and did another copy with 1Click Pro that time it only took 2hours but when I played it again on my TV it was remarkable I mean you would never even know it had problems or a scratch on it. 1Click Pro fixed the disk and it wouldn’t even play at first.

Bob D. - Fri 8/3/2007 2:39 PM

I do not have any problems!!!! Just want to praise LG & the software and tell you what a great value it is!

Wayne T. - Tue 7/17/2007 12:19 PM

Thank You for helping me with my problem. I really appreciate you, exceptional fast service. I will highly recommend 1Click, to my friends and family. And will renew when it is time too. Good do business with You.

Brenda S. - Sat 7/14/2007 3:43 PM

Thank you so much for helping me. I did as you suggested and downloaded the latest version. I did not mind paying for the new license, I just wanted my program to work. I put in the Registration ID and it is working perfect. I really appreciate the help you gave me. My girlfriend purchased your Pro version when I told her about your wonderful products, she downloaded the trial version of Pro and was hooked, she just loves it, she said she could not thank me enough, that it was money well spent. Keep up the excellent work on your products. I love mine.Thanks again so much for your help.

Tom H. - Tue 6/26/2007 11:10 AM

I just installed it and it was successful, i really appreciate your help and great customer service, this confirms what a quality product and company you have there! thanks again, and i will continue to recommend your software to others!

Tom W. - Wed 5/30/2007 10:34 AM

I have no problems, but just wanted to tell you how much I appreciate your product for backing up my DVDs. I use it in conjunction with AnyDVD. During the past several months since I've had it, I have had no problems or issues with your program, and the copies are excellent. And, since you constantly update, it stays with the times for current movies. Keep up the good work, and, again, thanks for some great software.

Fred J. - Sun 5/27/2007 6:35 PM

Thank you... your suggestion worked just fine. I am quickly learning that the 1Click software is very nice, but what is even more important is the excellent support that goes with the product. Until next time, have a great day!!

Shawn H. - Fri 4/27/2007 10:55 AM

I gotta say how much I appreciate your support. Any product, no matter how great it's supposed to be, is only as good as the support team behind it. I haven't had too many problems with 1 click but when I have had something not work you guys have been quick at answering my questions and spot on with the solution. Thanks a lot. I recommend the program to all of my friends.  Keep up the great work.

Nils S. - Wed 4/25/2007 7:53 AM

Thank you for your attention to my issues! It is nice to get a teal reply rathern than an auto-reply from a computer!

Ed S. - Fri 4/20/2007 11:57 AM

Thanks for the very quick response, I downloaded the pattin-couffin setup37.zipthat you sent me, I opened 1 Click and it worked this time, Although I don't have enough time to try and backup any movies today, If I have any problems I will let you know,Again, I want you to know that I believe that your support team is second to none, I would recomend 1 Click to anyone, And I have, I can't thank you enough,!!!!!!!!!!!!!!!!

Keith K. - Fri 4/6/2007 2:04 PM

I have updated the firmware and this seems to have solved the problem,I am able to copy DVD's again,I just wanted to say thank you for your quick responses and solutions,I wish that all companies would conduct themselves in such a proffesional manner in todays age and time,the fact is that they do not give the personal attention you have given my family and again thank you.

Stan N. - Mon 3/5/2007 2:18 PM

thanks alot and keep up the good work I love 1click and wont use anything else!!!!

Drew B. - Thu 3/1/2007 9:42 AM

I just wanted to let you know how much I appreciate the quality of both your product and your automatic updates.
1-Click DVD Copy works perfect everytime, and is always updated automatically to the newest version, without my needing to search for updates. I only wish other software companies operated with this business model. Thanks!

John L. - Sat 2/17/2007 1:20 PM

i have over 700 dvds in my collection most of them bought. I have yet to find any movie i could not copy. i dont make movies for others., just for my private collection. i also use any dvd with your program they work great together. thanks for your super program. i will be a loyal customer for a long time.

Ian C. - Thu 2/15/2007 3:42 PM

Can't praise you enough -what might be simple to you - is certainly frightening to PC dummies like me.
Just have to praise the way you handled the DMA problems. The 1Click DVD Copy gives first class copies but my setting made the programme run so slow -now everything is first class. The solution lay in deleting the secondary channel.
Can not thank you enough for the support -tell the boss to treat you to drink for a satisfied customer who will be informing is colleagues friends and family about his experiences.

Frank V. - Sun 2/11/2007 9:26 PM

I just want to say Thank You for all the truly very good support that you have given me, & I know that most software people once they get the money you are on your own. I now really like 1 Click 5 & it is working very well. Thanks again & keep up the good work in supporting the people that buy from you.

Lees - Wed 2/7/2007 8:29 PM

Thank you so so much for all of your help. It is simply the best service I have ever had. Have a good one

Kurt N. - Mon 2/5/2007 4:27 PM

Thank you once again for your help. I have found lg software to have the best online support I have ever experienced!

Ed S. - Thu 2/1/2007 11:16 AM

I just want to thank you for your fine support on a very fine product. You Guys and Gals are the BEST!!!!!!!!!!!! Thanks

Matt M. - Fri 1/26/2007 7:58 PM

 I just wanted to thank you for all of your help and quick responses. I have recommended your program to all of my friends that have small kids that have been talking about backing up their movies. I think your program is excellent.

Mark R. - Thu 1/18/2007 2:01 PM

Just wanted you to know that its been almost two years since I first purchased 1Click DVD Copy, and I have never received such prompt, professional and helpful customer service from any company as I've received from L G Software Innovations. You guys rock! I have and will continue to recommend your software to others.

Matt R. - Mon 1/15/2007 6:03 PM

 I downloaded the update, and that solved to problem...I want to thank you so much! Your support is beyond any that i've used to date. Thanks again

Becky A. - Sun 1/14/2007 12:07 AM

Again, you people are awesome!! I tell everyone about your awesome software and the wonderful customer service you have. I am sure that if you can help a computer idiot like me learn some things, you must be absolutely great with people that actually know a thing or two about this stuff. LOL so, thank you for your help (again) and hopefully this should do it for me. I finally got a great laptop that should last me for a few years. I love you guys bunches and bunches. Keep up the good work. Thanks again.

Jonathon N. - Fri 1/12/2007 9:48 AM

Just a note to say that 1CLICKDVDCOPYPRO is excellent, user-friendly and exceeds expectations. I'm very impressed. This is the best 'copy' software I've used to date. Thank you for such quality.

Ian B. - Wed 1/3/2007 2:40 AM

Excellent product! I downloaded today and immediately was able to make excellent copies. I have been using (attempting to use!) another product for 2 weeks without any real success. Picture quality is excellent, but more of a surprise is the quality of the audio! First class! Money well spent and I will certainly be recommending to others. I bought the product based on the reviews of various magazines: they were right!

Ken P. - Sat 12/30/2006 1:06 PM

 Thank you so very, very much for getting my registration key emailed to me so quickly for 1 Click Copy Pro. I just can't believe that absolutely FANTASTIC Customer Service such as this is still available any more. It was such a nice surprise to be able to reinstall my LG Software again without a problem, and so quickly. Please accept my tremendous appreciation, LG Software Innovations is the ONLY company to do business with. Your software is the best, but your customer service is even better than the best! Thanks again.

Aravinda P. - Thu 12/14/2006 12:14 PM

I would like to commend you guys for you excellent customer support. I did what you suggested and the problem cleared. I have had the pleasure of seeking your help is the past and you have always come through...very knowledgeable and very prompt. Once again, thanks.

J. D. Mon 12/4/2006 9:26 PM

I Have Had 2 Other Kinds Of Software And None Of Them Can Hold A Candle To "1 Click Dvd Copy 5". Thank You Once Again And Keep The Support And "Good Software Coming"!!!!!

William B. - Wed 11/22/2006 8:50 AM

Well the reviews are right...This is very good software, and great customer support (for those of us that know little about computers)! It works perfectly. Much more stable than dvdfab! Thanks

Robert D. - Tue 11/21/2006 5:55 PM

You are fantastic! Thanks again for the rapid response and easy to work with support... I regularly recommend your company/product. (And will keep doing so...) Have a great holiday season!

Carol B. - Sun 11/19/2006 5:42 PM

I would also like to take this time to compliment you for the wonderful support that comes with this program. You are all doing a wonderful job.

Gary R. - Sat 11/18/2006 4:32 PM

 I just upgraded from 4 to 5 and man you guys did it again. This is the best tool for DVD copying that I have ever used. 5 is faster and you get to title the DVD before the burn. Excellent software Thank you

Michelle S. - Wed 11/15/2006 2:16 PM

Just wanted to send an email on your new version upgrade. I don't usually buy online products, but I've been very happy since I purchased my original 1 Click DVD Copy license in 2003. When I received an email that there was a newer version, I was resistant to purchase. I did purchase it because it was so easy with Pay Pal and inexpensive. I really love the new look and functionality. Great work on a great product.

Dale k. - Tue 11/14/2006 1:56 PM

Thank you for the prompt and understandable reply. As I checked your website, I noticed that there was a special on upgrading to your "Pro" version and this is what I did. I'd like to thank you and your company for a very good software and the enjoyment we have received.

Mark V. - Tue 11/14/2006 1:15 PM

Thank you so much! I will be sure to tell others what GREAT service I received from your company!
Thanks again

Mathew B. – Thu 11/9/2006 10:09 PM

 Just wanted to say thank you. You all have been very helpful. Many Thanks

Hubert H. - Thu 11/9/2006 9:56 PM

thank you for replying to me right away. I'm very satisfied with DVD copy.

Ulysses R. - Thu 10/26/2006 9:36 PM

Finally a Product that works! Thank you I just want to say I love your Product and now even more with the any dvd decrypter!! I love the support you guys have it is quick and all of the techs know their business i like that i can send you the log and you can see things for yourself as they happened!! I am recommending your product to all my friends! Keep up the Good work!! Another Satisfied Customer.

Yvonne C. - Tue 10/24/2006 9:34 AM

Hi, I just wanted to send you a quick short note to say that I love 1 Click Copy!!!! Download went without hiccup. I received my backup copy in the mail to Australia very promptly too. Ta! Instructions are great for setting up. Program is so quick and easy to use and I have had no problems at all!! I may go for 2 or 3 weeks without using it but there is really hardly any thinking involved!!! Thank you.

Ben H. - Tue 10/24/2006 6:19 AM

thank you for your prompt and courteous replies usually the online help has been horrendous with many other companies but with lg its been a sweet dream i would like you to pass this on to your supervisor because of you i have decided to make all my further upgrades and electronic purchases from your company and will recommend you to my fiends as well again, thank you

Gaylon E. - Wed 10/18/2006 11:23 AM

I just wanted 2 say thanks 4 responding back 2 me so quickly. If all companies were like u in the world this world would be a lot better of a place. Just saying thanks. I know I am dealing with an honest company, and that makes me feel good! Thanks again

Hal H. - Mon 10/16/2006 7:57 AM

Just so you know and I did say it before, I think you have the best dvd copy program on the market!!

David B. - Fri 10/6/2006 8:20 PM

Folks: Of all the internet software adventures that I have sailed, yours has indeed been most favorable. Still a partner.

Billy R. - Fri 9/22/2006 11:11 AM

Thank you for your quick response. Everything is working well. Feel like a kid with a new toy. Your program is faster than the Nero that I had and does a fantastic job. Thanks again

Gary D. - Fri 9/22/2006 2:25 AM

Here is something you can add to what customers think of your software. I tried 3 different dvd software sights and honestly, 1 clic is the best and easiest. Your software and your responses back to customers who use your software , customer sales and tech support response time in 2 words is, A big EXCELLENT !!!!!! P/S The 1clic dvd pro is aw some. Thanks to all the workers there.

Lee F. - Thu 9/21/2006 11:16 AM

Good day, After running trials on five different programs yours is by far the best. And the only thing better than 1 Click DVD Copy is your exceptional service and help in answering all of my questions. Thanx for your patience with me.

Delaila M. - Tue 9/19/2006 9:54 PM

Thank you so very, very much for the back up copy of the program. All of you are magnificant!!!!! My husband is so thrilled you have made our week!! Your fast responses to our email and shipment of the program were truely appreciated. Your company gets an A++++++ for customer service from us. Thank you again.

John M. - Sun 9/17/2006 9:20 PM

May I now say in concluding that the 'reviewers' of your products are absolutely correct as I have trialled other 'copying software' and agree that yours is definitely the best available. Just as important of course is the exemplary support offered as confirmed by my experience in dealing with your company.

Paul C. - Sat 9/16/2006 3:51 AM

Hi Guys, Just wanted to say your software is great. I have had One Click DVD Copy about a week now and have found it not only easy to use but the quality brilliant. The only thing that eclipses the quality is your software support. 1st class. Thank you for supplying a software package that delivers what it promises.

David H. - Tue 9/12/2006 3:20 PM

I am loyal to your product and I tell EVERYONE about it!. Thanks for the great product!

John D. - Fri 9/8/2006 7:18 AM

Thank you for your help it has been a pleasure doing business with a company that is so easy to get along with. I have been able to do everything I set out to do. Once Again Thanks And I will continue to do business with you in the future.

Jay M. - Tue 9/5/2006 2:08 PM

Thanks for the help on setting up my new computer. The program works fine. I purchased a different DVD copier program last year, and it would not work. Several emails to their support group went unanswered. I am really glad I replaced that program with your 1ClickDVD. I will be sure to tell everyone that your support is super!

Jay M. - Tue 9/5/2006 2:08 PM

Thanks for the help on setting up my new computer. The program works fine. I purchased a different DVD copier program last year, and it would not work. Several emails to their support group went unanswered. I am really glad I replaced that program with your 1ClickDVD. I will be sure to tell everyone that your support is super!

Robert S. - Wed 8/23/2006 6:18 PM

Thanks for answering my request once again i just wanted you guys to know your support team is the best in the biz. I love using your product 1clickcopy it never fails to burn for me and the movies look great. My dad burned his first movie with your product and he never used a pc in his life, thats how easy 1click is to use. Great product great company 5 stars.

Alicia H. - Tue 8/15/2006 10:56 PM

I love you guys!!! Keep on helping me out please. Ladies, please forgive me. Best regards, Alicia.

Joe I. - Sun 8/6/2006 12:48 AM

I bought and downloaded this product not knowing JACK about computers or copying DVD’s. It downloaded perfectly and was ready to use. I mean come on… It says, “Hey Dude, put your DVD in” and did everything. Next, “Hey Dude, put a blank disc in” and did everything. I can say that this is probably been the most painless software purchase I have made. The quality of the DVD movies I have burned are awesome. With my new computer and your software, I am burning movies in 15 minutes. I know the software will allow me to do a lot more, however, that is not why I bought your product. It said 1 Click Dude and it is everything as advertised. Great job and knowing you back it up is even better.

Chris F. - Sun 7/30/2006 2:22 AM

THANK YOU SO MUCH! Your 3rd method worked like a charm (the "delete 2ndary channel & re-boot" one...) Both devices reset to Ultra DMA and now your software is back to working as good as ever. I can't tell you how grateful I am for your timely response and excellent instruction- Great job!

Julian V. - Wed 7/26/2006 8:54 PM

your product is the best just want it to let you know....maybe you should put feed back on your product so people like me should be able to write about.... thank you........

Archie A. - Tue 7/18/2006 7:30 PM

Thanks very much for the information. It was certainly helpful. I will continue to enjoy my 1Click program. It's by far the best program I've used. By the way, I also have DVD CLONER II, which isn't bad, when it works, I have DVDXPlatinum, which I find useless, and I have Video Vault, which is good, but slower than death. Needless to say, 1Click has done it all right! Thank you very much.

Sheyne H.. - Mon 7/17/2006 4:47 PM

Thankyou very much for all your service, it was the best I've ever received on the internet- I'll certainly recommend your products.

Ronnie A.. - Thu 6/29/2006 2:52 PM

I would like to thank you for an outstanding product and customer service above all others. It has become incessantly difficult to find such attributes. I have had 1Click DVD Copy for over a year now, and it works perfectly every time. Thanks for a great product.

Melissa R.. - Thu 6/29/2006 9:39 AM

You guys are the best! I knew there was a reason that every website I went to when looking up product information you were always the #1 top choice. Thanks so much for all your help!

Brian F. - Thu 6/29/2006 12:26 AM

i have updated my computer and their are no problems it took just 7 minutes to read my dvd movie and approx 10miutes write .1clickdvdcopypro is a great product and i would recommend to all my friends'the support i received when ihad problemswith a slow burn was as good as it gets and thanks to the support staff for their help and the upgrades i have received

William W. - Sun 6/18/2006 8:14 PM

Thanks for an amazing product!! I’m blown away by not only the product but the outstanding support provided for my 1clickdvdcopy. The smartest thing I’ve purchased so far to date. LG has come thru every time I’ve needed help and the newest version now allows me to get update notifications as soon as they are available. I’ve yet to find a DVD I could not burn eventually as the updates definitely keep up with the changing schemes. If I can’t burn a new scheme I just wait for the next update and Walla!!!! 1clickdvdcopy comes thru. I can’t imagine using another program.

Neville H. - Thu 6/15/2006 6:03 AM

It is early days but I could not resist telling you how pleased I am with 1Click. Its brilliantly simple and beautifully fast and easy to use. After a year of struggling with DVDfab and testing other similar software, yours is undoubtedly the best. 1Click lives up to its name. Thank you.

Rory F. - Tue 6/6/2006 6:28 PM

Thank You! Your a GREAT company and your customer service is wonderful!!!

Derek K. - Tue 6/6/2006 4:15 PM

thank you for your professional support. I have already referred 4 friends about you, i'll recruit more with the confidence and trust that I have in your organization.

Bill W. - Tue 6/6/2006 3:50 PM

A big THANK YOU to all the people whose names appear below. The support you gave me has been outstanding. I redownloaded the latest version of your software, and all is working well now. I appreciate you all hanging in there with me through this difficulty; and the excellent service you provided. I will recommend your product and your technical support to anyone. Again, THANK YOU ALL.

Fernandos B. - Mon 6/5/2006 8:58 PM

Thanks again, Your customer service is outstanding. I will definitely recommend your company to all of my friends.

Mark D. - Sun 6/4/2006 4:46 PM

Hi there, I just wanted to take a quick moment to thank you for your wonderful product. I have been using 1 Click DVD Copy for the last year and I still love it! One of the features I like the most is it's ability to take a large capacity DVD and compress it small enough to fit on a 4.7GB disk without any noticeable loss of quality! Keep up the great work!

Steve W. - Thu 6/1/2006 3:49 AM

One click dvd copy is now activated on my computer and is working. I would just like to say I think this is a superb bit of software and your backup is fast and efficient the best I've come across. THANK YOU.

Joan M. - Tue 5/30/2006 12:51 PM

Bless you! Thanks a million. I have recommended this program to a lot of people. I love it!

Andrew B. - Sat 5/27/2006 1:27 PM

I used 1 click for about one year. I had very good success with it. So when pro was rebated I got it. Now it is great. the break down and control work great. I am glad that I got your software.

Jack C. - Sat 5/27/2006 11:23 AM

I want to thank you so much for spending the time to make your software work on my computer. The reason I picked your software originally was that you were rated #1 in support. You have earned that ranking, and should be commended. Once again thank you so much!!! I would recommend your product to anyone.

Marshall M. - Mon 5/22/2006 12:37 PM

I just wanted you to know that the latest development of LG is a super program. I look at the facts and many of the comments of other users and I don't know how for the life of me they get into such problems. I have had none other than after I formatted my hard drive and re-installed it but that was for licensing not a problem with the program. It is super; I couldn't say it any better other than to say that it is vastly improved over the first earlier versions I have used. I still have DVDXCopy Platinum but sometimes it works but most of the time it doesn't function properly so I am deleting it. I just downloaded the small update and again the programs functions beautifully with no problems at all. Just wanted to let you know.

Rebecca B. - Tue 5/16/2006 2:46 PM

IT WORKED:o) Thank you sosososo much! Not only is this a great software program but you guys give AWESOME tech support!! Thanks again!

Carol B. - Mon 5/15/2006 6:03 AM

G'Day from Australia! This is just to let you know how THRILLED I am with your great product. Unlike other copiers, it lives up to its name of "1 Click" and is that easy to use. I have recommended (and they have purchased!) your product to 3 of my friends and they are equally impressed. Thanks again.

Jewell R. - Fri 5/12/2006 8:10 PM

Even after all this time it's nice to know you're support team is still top notched...thank you!.

Terry H. - Fri 5/12/2006 11:55 AM

Thank You!! It worked and I now have it registered. As for the other one I am not going to try it at this time. My daughter is suppose to take my old computer and if she does I will put it back on the computer. If I have to sell the computer I want let it go with it. Thank you again, 1Click DVD Copy Pro does a great job as does the 1 Click DVD Copy. I like the features better in the Pro so I will stick with it. Thanks Again.

Catherine C. - Wed 5/10/2006 9:33 PM

Sorry for sounding so freaked out...and bitchy. Yes it worked! You rock! I'm very pleased to have it working again. Thank you so very much. One question though...I am moving and getting high speed...will I have any problems with the system not reconizing my IP address? I so hope not! If so I guess I'll be emailing you again for help. Once again... Thank you!

Drew D. - Tue 5/9/2006 8:38 AM

Thank you for all of your help. I appreciate the time and effort put forth to solve my problem. Thanks again.

Paul A. - Mon 5/8/2006 6:51 PM

I was skeptical - I'd tried several DVD copy programs that did not work well. I saw a review on your product - and the free trial. Well, I used the free trial and tried copying DVDs that caused other programs to crash. Your product breezed right through them - so I bought the PRO version. Well done!

Kevin C. - Tue 5/9/2006 8:09 AM

Thanks very much for you very prompt service.

Greg O. - Tue 5/9/2006 7:52 AM

This is probably the wrong place to send this, but I just wanted to say that your software is GREAT!! Our hard drive crashed a while back and we lost everything, including my DVD XCopy Platinum. Unfortunately for me, after their lawsuit I was not able to reload my software and there was zero support. I did a lot of research on new software and decided to give yours a try. I have to admit, I was concerned a bit about having to download the separate decrypter, but it was a simple and painless process. I went ahead and did your free trial and was thrilled with how easy, fast and great the copies come out. I immediately purchased the full version the very next day. My kids are ALWAYS taking our DVD's over to their friend's for sleepovers and such....this will save our library tremendously!! Thanks!!

Brenda M. - Sun 5/7/2006 10:27 AM

Thank You, your company is so helpful via email.

Michael C. - Wed 5/3/2006 4:37 PM

You're a good man. I can't believe how quick you are with support. If you need a reference for an ad you can use me. I've ran into problems (my own fault)twice and both times you have come through under 24 hours. Thanks!

Colette C. - Sat 4/29/2006 4:25 PM

Thank you very much. I love your software, it is by far the best that I have ever used; I recommend it to everyone who asks!

Vince O. - Sat 4/29/2006 3:14 PM

Thank you for your prompt response and I have it working now. I am glad when a company like yours gives such fast reliable service. I recommend this program to everyone that asks me about burning DVD's.

Gregory C. - Thu 4/27/2006 5:30 AM

I look forward to using 1Click DVD Copy with its two drive operation and automated compression feature. I'm a former DVDXCOPY PLATINUM user but with one drive feature and no customer support the program is out of service! And without service little problems become big unseasonable problems, especially after paying $149.00 for DVDXCOPY PLATINUM and it doesn't work! 1Click is the bomb for 1/3 the price, totally satisfied.

Dennis V. - Tue 4/25/2006 6:36 PM

You guys are the greatest support team of all time. Your instructions have fixed problems I have been having for months. All the other support teams I have talked to suck, but you guys rock. Thanks so much for you help.

Terry - Sun 4/23/2006 4:46 AM

i have recently taken out your upgrade and the 60 dollar off.....just wanted to say this.....unbelievable value yet again a fantastic product have just backed up my most favourate gig! Hard to define which is original.

Christina T. - Wed 4/19/2006 11:14 AM

I just want to take the time to let you know how awsome your company is this the second time i have had to to this with my hard drive and you helped me get this software working no question asked ty very much for the quick response and i always recommed this software for my friends who ask what kinda burning software they need for there new burnners you are deffently number one in my book if there is survey for your support i would be glad to fill it out thank you again it is running fine now.

Pat B. - Mon 4/3/2006 1:30 PM

Great product. Thanks Its Great! Its Fast! Its Easy! I will definitely be recommending this program to everyone.

John F. - Mon 4/3/2006 12:48 AM

All I can say folks is....WOW...WOW...EASY, FAST, absolutely incredible product and results, you're the best!  Thanks for a wonderful product.

James H. - Sun 4/2/2006 2:26 PM

It worked just like you said it would. Congratulations to you and your company's dedication to Super Fast customer service. I'll spread the word about 1Click DVD Copy Pro. I've tried the rest and you're the BEST!!! Thank You So Much

Ronald F. - Sun 3/12/2006 11:40 PM

It was nice to see that when I heard you guys back up your product really was true, and true pros at what you do; really impressed me! So I thank you once again for all the great help Philippe. This guy and his family are going to sit back and enjoy some good movies over and over again!! This is one happy camper with one great software product, so long for now keep up the great work!!!!

Gary I. - Thu 3/2/2006 1:11 PM

I am very happy with your great customer service.

Dennis - Tue 2/28/2006 2:48 PM


Michael B. - Tue 2/28/2006 2:31 PM

Thank you for information below, the software is now working okay.
Your product is the best I have used, the others come nowhere near results I get with yours.

Terry T. - Sat 2/25/2006 2:30 PM

ONE CLICK DVD 4.2 as far as the product goes i would rate it a (10) easy to use and your suppory team is the best ive ever seen as far as help goes good for people who know computers and people who dont. Thank you very much ONE VERY HAPPY COUSTMER

Steve S. - Fri 2/24/2006 2:39 AM

Thank you for youre patience and help over the last few days i believe i have the 1.click softwarerunning as it should. Once again thank you for youre help, and the pictures are stunning.

Robert B. – Sun 2/19/2006 2:52 PM

Hi. I really appreciate your fast response. My whole experience with your company has been very gratifying and I will not hesitate to recommend your company to any of my friends. Again thanks.

Gilbert C. - Thu 2/16/2006 11:28 PM

First of all I would like to thank all of you for your great customer support, replying to all of my questions, very acurately. I'm happy to say that this product is great and now I am able to play back copy. Looks great ! 1 click copy pro is the best product.

Jason - Tue 2/7/2006 8:24 PM

I have to tell you guys - you have been EXTREMELY helpful. The reason I chose your software over the dozens of other ones out there was because EVERYWHERE I read about your software, people said that your customer service was outstanding & by far the best.
I have to agree 100%. You worked me through a problem I thought was unworkable. My software is working, and the discs look 10 times better than clonedvd.net. I made the right choice - I got a better product and excellent customer support. Thanks for all your help!

Augustine S. - Thu 1/26/2006 9:38 PM

You guys are terrific! As I write you this message, I am using the application to burn dvix files to dvd. this is the third software application that I purchased from your company and everyone of them works as promised. Most important to me is customer service and once again, you are the best. You not only answer quickly but have a solution ready.

Dave K. - Thu 1/26/2006 9:33 PM

I tried the 1ClickDVDCopy trial to both copy an image to my harddrive as well as make an actual copy of a DVD movie, and I am very impressed! The software could not be any easier to use (TRULY a 1 click copy!), and by using the DVD43 software, all things copied perfectly. I just bought the full version, and I am very satisfied. The price of the software is very reasonable, and I am very glad to have found your product. No problems at all here... just wanted to say "great job!"

Chris S. - Mon 1/23/2006 11:51 PM

Once again thank you for the swift reply. This has to be hands done the best customer support service I have ever recieved and it is for that reason that I recommend your software so much. And about my problem with CopyToDVD being time limited. Your fix worked! I just re-registered 1Click and CopyToDVD was working WITHOUT time limitations!! Thanks SO much. - VERY satisfied customer.

Eddie B. - Fri 1/20/2006 8:37 PM

It is not everyday that I get this kind of technical support. You can count me to let my friends know that your company/software is top's Thank you, again.

Nina M. - Fri 1/20/2006 4:56 PM

Thank you so much I really appreciate your prompt reply and the support from your company. It is a really fantastic program and very user friendly. I prefer it to platinum xcopy. Thank you again for such excellent support!

Terry M. - Wed 1/18/2006 1:57 PM

Many thanks for your quick reply, all working now, Great service.

Eugene S. - Sat 1/14/2006 3:19 PM

You Guys ROCK Thanks for the Support and the Upgrade. Everything is now fine and dandy. One Click is now my favorite program and the excellent support team just makes it even better. Thanks Bunches.

David P. - Sun 1/8/2006 9:53 PM

MANY MANY THANKS! Works just fine. Your support is great and very much appreciated, Regards, and best wishes for the new year.

Daryl M. - Thu 1/5/2006 1:15 AM

Thanks for the quick response and it is always a pleasure to find decent support. Now I can work on my hobbies.

Ken H. - Thu 12/29/2005 4:16 PM

Your program is great. I have talked other people into purchasing it. Overall all I rate it better than six others I've experimented with. Very easy to use and never a bad DVD copy.

Steve H. - Tue 12/27/2005 11:30 AM

I purchased and downloaded the new 1CLICKDVDCopyPro version, and I'll tell you something........it ROCKS!! No other product on the market gives the user the options that this product does, with a nice interface like that. I LOVE the compression options, and the detailed options that allow the user to retain or omit certain DVD "extras", etc. Unbelievable. You've blown away the competition!! Great Product!!

Ted T. - Tue 11/29/2005 10:39 PM

I thought you might like to know. I recently purchased DVD-CLONER III and attempted to copy "STAR WARS III (Revenge of the Sith)". It failed badly. I even downloaded DVD43 to try and help it work. It would not play on my DVD player hooked to my TV. It would play somewhat on POWERDVD on my computer. I tried contacting them for help, but they just beat around the bush telling me that it was possible the DVD I was using was to blame. I got disgusted and bought your product "1 CLICK DVD COPY". Guess What???? It works GREAT. I guess next time I will research better before I buy. Thank you very much for a very professional program.

Carl - Mon 10/31/2005 4:14 PM

Are you guys just good to me, or do others also get the red carpet treatment? I'd like you to know that I decided to invest in your product because of the outstanding tech support I've heard about and received. I could not ask for more. Thanks again.

Aaron - Tue 10/25/2005 11:37 AM

1ClickDVDCopy has saved me hundreds of dollars in backing-up my DVD library. I have four daughters who like to take their favorite movies on the road when we travel. We use to take the original DVDs with us and they most certainly would become scratched, stepped on or lost in the van. Now, we just make a back-up of the movies and leave the originals at home! If you have children and a DVD player in your car, the 1ClickDVDCopy software is an absolute must for families. There's simply no better product in the market place. Thank you.

Roberto - Fri 10/21/2005 1:54 AM

Few months ago, I acquired DVDX Copy and I Copy DVD's 2. None of them ever responded back or help me. Spent over 200.00$ with them and no support. If they would have responded as you all did. They still would have my business. Thank so much. Wherever you are, and who ever you are. Thank you so much. You resolved my problem so easy, just by communicating. Keep it up. Don't loose it. Customer Care is what people like me and millions will come back to your company.

George P. - Wed 10/19/2005 3:08 PM

an excellent program! I had a home created DVD that for some reason I could not copy, even on the hard drive! This program tackled it with no problem! I highly recommend this program to anyone who creates their own content, as well as archiving their collection. Thanks 1click team! :)

Nathan S. - Wed 10/12/2005 9:33 PM

I would like to thank you for your prompt response with my problem, and also for resetting my account. I work in IT so I am constantly adding new hardware to my computer and testing things out which is why I reformat a lot.. anyways I just wanted to thank you for your support. I think you have a great product and the few problems I have encountered are always handled quickly and professionally. Thanks again.

Rob S. - Tue 10/4/2005 3:28 AM

Thank you also for responding so quickly to my tech support request. It is appreciated. Please pass along some praise to your staff and R&D folks, as well. While I truly do like the "simplicity itself" style interface of the software (puts you well ahead of the competition), the actual reason that I purchased the software was because of the video compression engine -- it is just really excellent. To date, I've managed to compress about 8G onto a single DVD5 with no noticeable loss of video quality. At higher levels (say, 9G) I do notice some degradation --- but no one else seems to. But then, I've become something of a 'video snob' as of late. Again, your tech support really needs to be commended (come on, an email support reply within 12hrs is practically unheard of); and the R&D guys really deserve some praise -- for the great video compression engine, as well as the "simplicity itself" no-nonsense interface. Guys, this really is a great product -- you can all hold your heads up high on this one.... Thanks. I've rarely said this, but in this case it's true: It is a pleasure to purchase your software.

Richie - Thu 9/15/2005 8:03 PM

I purchase 1Click DVD copy on Mon, 22 Aug 2005 22:38:06 -0400 and discover that very review I read stands to be 100% correct it is the best software in the market. The installation is very simple and the registration process is very quick and straight forward. Once I downloaded and register it the program I was able to copy DVD without any issues. The software does all the thinking I just do the clicking and bang instant copy. The burning process is so quick and easy. I highly recommend this software it worth every penny. So far I copied over 30 DVD and have not wasted one blank. Just wanted to say thanks, keep up the good work. So far three of my friends purchase the software and they can't stop thanking me.

Gary H. - Tue 9/13/2005 10:30 AM

I’m sending my most sincerest thanks for your very well made product. It is very refreshing that someone in business still has the integrity to make a product that does what they claim it to be able to do. I’m not someone who is using your product to make illegal resale copies of my DVDs. I am using it to back up my collection that consist of some very hard to find DVDs as well as box collections that aren’t produced anymore. My deepest thanks for a job well done.

Angela C. - Thu 9/8/2005 2:10 PM

Your product is the most terrific among all the others that I've tried. It truly lives up to its name "1 Click". I'm very satisfied.

Alasdair S. - Tue 8/16/2005 2:18 PM

Excellent. I am extremely impressed with the software and with the support you offer. First class.

John A. - Mon 8/15/2005 10:44 AM

Great software! Indeed, it is difficult not to repeat many comments expressed by many of the users here. The much heralded 321 XCopy (that I purchased) inserted a stupid copyright screen - all I need are legal backup copies and not reminders about legalities. Second, 321 will not allow a second copy if my first backup becomes a coaster! Of course, you don't get customer service from a defunct company. So, I needed a replacement software. A quick Google search brought up a few contenders including 1 Click DVD. All I needed was simple, powerful, affordable & reliable application. Having used many DVD backup programs, I was hesitant to spend more money. The 321 Platinum had cost me good money & yet, had failed. The 3-DVD trial offered by 1 Click DVD allowed me to discover the awesome features. Why would I unhesitatingly recommend 1 Click DVD?

Wayne L. - Sat 07/30/05 05:52 PM

Just wanted to comment how much I appreciate 1 Click DVD Copy’s excellent compression routine. I’ve been recording some very long TV sports programs (3 hours +). The computer’s editing software does not compress, so if I want to fit a whole program onto one disc, I have to burn the first copy on a dual layer DVD+R (at about $5 a pop!). But when I make a copy for my son, who lives several hundred miles away, I can use 1 Click DVD Copy to compress the program and burn his disc on a 35-cent single layer DVD-R. It’s a money-saver!

Joseph G. - Wed 07/20/05 10:11 PM

Just a note to say thank you for your quick response to my inquiry. I suppose one always wonders when they buy a product online if the support will really be there when you need it, and you really came through for me. I just have one computer with one recorder, but I'm beginning to think my mistake was buying a HP desktop:). It is less than a year old and its already driving me crazy. I turned it on yesterday to find a black screen with the only mesage NTLDR not found, which precipitated the full reformat and reinstall of everything, of course. Well, thank you once again for your quick response, and your help. Great company, great support, great product.

Steve L. - Tue 07/19/05 02:29 PM

Thank you all for the timely and comprehensive support. I was naturally leery at first but it seems to me that you folks are the real deal and I will highly recommend your program in various music newsgroups that I frequent. A Satisfied One-Click Customer, Steve p.s Your later recommendation alleviated the problem that I was having.

Michael M. - Tue 07/12/05 08:57 PM

Thank you for the quick response. I thought I only had a year to do reinstallations from your website. This puts my mind at ease. Your product is excellent, and well worth the investment. Keep up the good work! Best Regards


Jorge M. - Sun 07/10/05 09:59 AM

It is heart warming to see that there is still people out there such as you giving great service
congrats on your  srevice  it is a credit to you and i wont hasitate in recomending your great product to my friends keep it up.

M M. - Wed 07/06/05 01:59 PM

Hi. I just purchased 1 Click and wanted to spend a minute to tell you how much I love it! Thanks for a great product. I have already had 2 people purchase it from my recommendation. Thanks again.

David O. - Fri 07/01/05 04:00 PM

Thought I'd take a moment out of my day to let you know that I purchased your software several months ago and I'm very pleased with my investment. As a computer user and game level designer since 1988, I've had an need to purchase many different types of software. However, I can't recall the last time I was as pleased with a product as I am with "1click". It does what it's supposed to do and it does it quickly and efficiently. It's GUI is very simple and it's protocols are easy for anyone to use, yet the results are powerful and predictable. Your product is reliable, easy to use and lives up to all of your advertising promises. Very refreshing in today's environment.

Eric M. - Wed 06/29/05 03:07 PM

I have used a great deal of software over the years, before I lost my sight I was a visual effects artist, using high dollar SGI machines to composite effects footage and so forth, and you guys have got this software right, my man. This is just what todays consumer wants, something that works as advertised right out of the box, does an excellent job and is reasonably priced. Thanks. Sincerely,
A very satisfied customer.

Robert D. - Wed 06/22/05 04:37 PM


Bonney Z. - Fri 06/10/05 09:49 AM

I just wont to say you guys are the greatest and i do mean that thank you so much for all your help. you the first ones that really help and not get
rud with people again thank you so verry much.


Alan F. - Fri 06/10/05 09:49 AM

i just wont to say you guys are the greatest and i do mean that thank you so much for all your help. you the first ones that really help and not get
rud with people again thank you so verry much.

Thomas S. - Fri 05/27/05 5:09 PM

Thank You so much for the help with my question. I was able to reinstall and use my 1ClickDvd without any problems. I have to admit I thought it was going to be a hassal at first to try and get the program back onto my computer but you responded quickly and with the results i was looking for. I decided to go with 1ClickDvd over all the other Dvd burner programs because your program was rated highest in customer support and im glad that your company was able to back up those ratings.

Alan F. - Thu 04/21/2005 9:25 AM

Bought software back in janurary think this is the best and easist to use. also love the way you continue to improve software. just wanted to say thanks and let you know you work is very appriciated and used often.

Alister S. - Fri 04/08/05 10:23 PM

1Click DVD Copy is great. After ages trying to find the right software for backing up all my old movies I found and purchased your fantastic product. It hasn't coughed once. Perfect copies every time. PAL/NTSC/Dual Layer... You name it...1Click does it - and well, with no hassle.

Stephen P. - Thu 04/07/05 12:36 PM

I would like to thank 1 Click and both of you for your patience. I am always leery about buying and
downloading products from the web.  I have to say that the customer support you both showed went above and beyond what I expected, and the 1 click DVD product is magnificent.  I would highly recommend your product to anyone who might have second thoughts about ordering it online. I wish 1 click much continued success. The product truly is #1.  This product is so easy to use, and the end results are perfect. Thanks Again!!

James C. - Mon 03/21/05 03:55 PM

I just want you to know how much I appreciate your product and the fast response I got from you. Keep up the good work! Thanks Again

Paul L. - Fri 03/18/05 08:10 PM

Stick this in your review page. "Miles better than Xcopy, DVD Double. and the rest. simple to use, easy to follow, this is a good program. uncomplicated but with a bit of style, this one is gonna be round for a while, matched up with great online support, your "$$$" or "" are well spent. I would not use another program every and i have tried a few. Nice one 1click, keep it up

Todd B. - Sat 03/12/05 01:15 PM

Your incredibly quick response is a sign of a great company and I thank you very much for that. There are so many companies that don't give great service as you do. You have a guaranteed customer for life for all your products. I will continue to support your company and tell all my
friends. Thank you again

Chris - Fri 03/04/05 01:49 PM

Amazing! You have provided DVD burning software that actually functions as advertised. Error free installation and true one click DVD burning along with referral to effective copy protection bypass software makes this a complete package. In the 20 years that I have been working in the PC support industry I can't recall having dealt with any software that has been this seamless in terms of installation and operation.

Bill K. - Wed 02/23/05 12:47 AM

We have tryed more then 10 different programs and the best one ever came a cross was your 1 click dvd copy. my wife has said more then once it is idiot proof even she says i can even she can make very good copys, and we both say thank you for making very good program as this one, thank you a gain for the best one ever.

Don B. - Wed 02/09/05 03:44 PM

I Respectfully appreciate the very quick response..
Thank You very much. Keep up the good work

Rob S. - Wed 02/09/05 05:50 AM

Many thanks for the key reset, keep up the great work with the program, the best on the market!!!!

Jeremy B. - Tue 02/08/05 03:21 PM

I really appreciate the quick response. You guys rock and have all my future business. Thanks again!

Allan H. - Fri 02/04/05 04:15 PM

Thanks for your very prompt reply. It's nice to deal with a company that provides excellent customer service. Thanks again

Juan A. - Fri 02/04/05 06:11 AM

Your soft incredible, its worth every single penny. It does EXACTLY what you say it does. Its even easier than I thought. Way to go !!

Scott W. - Tue 01/04/05 11:56 PM

Just wanted to say that this is an excellent product that is easily the most straight forward copying program I have seen. The free trial is an excellent way for prospective buyers to test the product in it's entirety & what swayed me to buy it. I am definitely one happy punter.

Mike W. - Thu 01/27/05 11:14 PM

I just want to tell you that I have used 1clickdvdcopy for about a year or so. I have tried three (3) other DVD copy programs prior to purchasing this one. All three of the other programs would not produce the results that they advertised, or would even come close to matching the software program that you have available. I will also tell you that most of the other programs were more costly than your program. The 1clickdvdcopy is an amazing program, it is so easy to use and understand and it does a fantastic job!
I don't normally write these kind of reviews for any companies, but I feel that anyone looking for this type of product should know they can buy this with confidence and that it will work and it is very easy to use and understand. I have backed up approximately fifty (50) of my DVD concerts, that I regard as precious, with the 1clickdvdcopy! In addition, your technical support is supper fast and accurate!
Keep up the good work guys; I appreciate it!!!!

Graeme R. - Sun 01/02/05 11:40 PM

This is just a little note of feedback for you, on
your 1-Click DVD copy program, which I purchased a month or so ago. Using it, I have been able to backup pretty much all of my commercial DVD collection.  The copies are that good, that I tend now to watch the copies, and keep the commercial masters in my archive.  This allows me to use the studio-issue DVD as the master for another
backup, if the copy I am watching fails or gets
damaged. The great thing about 1-Click, is the ability for it to find the main movie itself, and apply the necessary compression to the video, so that the final DVD you burn is 4.6GB or so - totally filling the available space on the blank media(single layer). This is pure genius, and I love that feature.
Other softwares I have used either offer no
compression, or only 1-Hr, 2-Hr or 3-Hr formats,
meaning, if you have a DVD that is 2 hours 15 mins, you have to use the 3-Hr setting, leaving almost 1GB of dead space at the end of the blank DVD. Not with 1-Click DVD copy - it will automatically apply the compression required - bliss!!!

Quin W. - Wed 12/08/04 11:36 PM

I have to say 1Click DVD Copy is the best, so far, DVD copy software I ever used.  Here are the reasons why:- 1) Really easy to use.  Simply and easy to understand menu.  Very few buttons to click.  Cannot go wrong. 2) Use up very little system resource when the program is in use.  Even when burning a DVD, still allows multi-tasking.  Most DVD copy software will freeze the system when more than one or two programs is running. 3) Excellent pricing.  $59.00.  Worth it!!
4) Flexibilities.  Allow user to choose "Working Directory".  This is the best part.  I now use an external hard drive as the working directory. 
Even the burning not success, I can erase a "all-you-can-erase" external hard drive.  Hassle free.   I think I am pretty much done with re-loading
Windows. 5) Good and fast technical support.  Quick response. Excellent!!!

Eli R. - Sat 11/27/04 10:55 AM

You have truly made a remarkable piece of software, that does exactly what is says it does. I've had the misfortune of buying software from
the store, claiming it can do everything, and just as I started to use it I came to the reality that it didn't really do exactly what it sayed it can do. They easily trick you, if your aren't paying attention to what your reading. You guys were straight forward, gave the facts, and although I was a little skeptical after my last experience, your -Try it  before you buy it- really made me a true believer. I burned a new release, an old DVD w/ scatches, and a large size DVD. The new release was emacualate, the scratched up dvd was a perfect copy, WOW, and the large size dvd which I thought would not look as good because of the
more compression looked marvelous. Thank you for making a great product and for the Free trial. The free trial was easy and quick and after
those 3 copies I was bought. You have certainly Gained another customer who will undoubtoubly speak of your software when the time is right.
Thanks again.

Ed C. - Thu 11/25/04 04:29 PM

You all have the best DVD software on the market. I've tried several different DVD copier software and I find by far yours is the best. Your is the simplest I've come across and simple is my middle name. Second. I've never had any problems. It just works......................What else you offer is tech support with quick reply, anmazing..............
Thanks Ed

Mitchell W. - Mon 11/22/04 10:46 PM

I did download the free DVD43 and your software interfaces with the decripter nicely.  I spent over $150.00 on DVD X Copy and DVD X Copy Xpress and their software if full of bugs and it doesn't even work anymore now that I have Windows SP2 on my computer. Your software seems to have no bugs and is extremely
easy to use.  Thank you.  I wish I would of known
about your software before I blew all that dough on the 321 studios crappy software. Take care and thank you again

RW S. - Sun 11/21/04 11:29 PM

Over the last few weeks I have installed and UNINSTALLED five other DVD copying applications, not one of them comes close to matching the power of 1 Click.  This is simple, powerful, and complete.  As the owner of over 300 DVDs, I am delighted to have a tool that allows me to copy my
DVDs, fast, with no hassle and so completly fool proof.  After using 5 other applications, not one of is as power, fast or easy.  If anyone doesn't buy 1 Click DVD Copy in favor of another, quite simply, they have rocks in their heads. 

Jerry S. - Thu 11/18/04 03:52 AM

A little feedback on your latest beta version of 1
click DVD copy. It's the best DVD backup program I
have ever used. Thanks

Noname - Sat 11/13/04 07:33 PM

I just want to say that 1 Click DVD Copy is excellent.  It's indeed easy to use, and creates good quality back-up DVDs.  I did not hesitated in
purchasing it online, after reading the feedback and comparing it with the other dvd copying software.  It's very simple to use and I recommend  it to anyone who would like to back-up their dvds o make exact copies or just the dvd movie without the extras.

Mark D. - Thu 11/11/04 05:57 PM

I've used em' all, from clone DVD to ghost DVD to
DVD Xcopy and many more....  I have to say that Your software 1Click is so far the only one that has never made a coaster yet.  Movies that I attempted to burn multiple times with the other titles above, were never successful until using 1Click.  Coupled with DVD43, nothing else has compared and I thank you for your product.  Well worth the purchase price !! Best Regards

C.T. - Tue 11/09/04 11:00 PM

Bought 1click dvd and it has been working great easy to use. have not lost a disc or had play back problems while backing up my dvd collection. I would reccommend this to all users!!!!!!!!!!!!!!!!!!!
Thank You

Erik W. - Fri 10/29/04 11:19 AM

I bought this a couple months ago, and it is the best dvd copying software hands down.  it doesnt leave a stupid message like 321 studios dvd x copy did and u can take out the special features and such.  just need to get dvd43 or another css decrypter like anydvd.

David Y. - Fri 10/22/04 07:32 PM

I just wanted to take a moment to say thank you for this incredible program!  1ClickDVDCopy so completely blows away the competition that it's
 almost just hard to believe!  I tried about 10 other programs before I found yours and none were as easy or accurate as this one!  Many only consist of other freeware programs already available on the Net and most are very confusing, not to mention unstable and take too long to run. Most other programs also do not offer a trial version like yours which allows the user to run a full test of the software (and yours allows 3!!!). Many of the other competing programs only allow the first 10 minutes of video to be copied, then it stops.  LAME!!!!  One piece of software I  tried did this in the trial version, but when I got the full program it
 failed to copy the whole DVD without problems near the end!  I was soooo frustrated because there was no way I could have known that would
happen with a 10 minute trial.  Others require you to use multiple CDs or DVDs if the original DVD is too large.  I was so impressed with the trial version of 1ClickDVDCopy that after only the second copy use, I bought the full version program and I have never been happier!  The program is so amazingly easy to use (I MEAN EASY) and works flawlessly every time!  I have never burned a frisbee yet!  This is just great for making backups of data and videos.  Great program guys!  100% satisfied customer here and I WILL TELL MY FRIENDS ABOUT YOU!!! :)

Jim D. - Thu 10/21/04 08:11 AM

In my search for DVD copying software, I found a TON of products that claimed to answer my needs, and only yours does! It is a pleasure to just take a few minutes here to thank you and praise you for a job well done. It is well worth it to register this quality software. I burned with great satisfaction three times, registered, and kept on burning! I’ve tried seemingly all of the “usual suspects” in this crowded market. All lack the combination of features one wants for basic and convenient DVD copying. The others don’t make great copies that fit the way you do, and on top of that, they often produced buggy copies!! It’s so obvious but they just don’t get it. You do, on the other hand, and you make it work *really* with one click. Your copies WORK every time. What a relief. I love the interface, the encoding is fast, the CopyToDVD engine is great, and the quality of the resulting copy is just what I wanted. I am pretty experienced with CD and DVD copying and am comfortable with advanced interfaces and choices. However, when you get right down to it, you want to spend your time copying and enjoying your movies, not twiddling with clunky software. Doesn’t get much better than this--and for only one click. Bravo!!


Tino P. - Sat 10/09/04 04:30 AM

hey, i just want to thank you for helping me out.  your extremely fast replies and CLEAR advice and suggestions made my purchase of 1clickdvdcopy a wise one!  i can now burn dvd's with ease.  again,
thanks for everything!

Sherry S. Wed 10/06/04 08:30 AM

A 5-Star product!  It's easy to understand and use, even for a beginner.  I had 0 problems installing and burning.  Kudos to you, from a former
DVD XCopy user.

JP N. - Thu 09/30/04 09:46 AM

I just purchased 1 Click DVD,  and I just wanted to say it is an Excellent product.  I used the trial download and it worked great, so I immediately purchased it.

Michael L. - Wed 09/22/04 02:04 PM

I would just like to say  that I am very impressed by the easy to use software your company has created! I have tried other software to copy
DVD movies but none has been as well designed and relieable as 1Click DVD. It's definetly woth the money spent! Thanks again

Paul L. - Sun 09/19/04 09:11 PM

Still wanna say, been using this for a few months now, and i am VERY impressed, yep still very impressed. Knocks the socks of XCOPY ( and i know they have gone under) Thanks to the support team who have helped me MORE than once, getting up  and running again after XP crashes. Nice one, BUY ONE TODAY, you will not regret it.

Chris D. - Wed 09/15/04 08:50 PM

This program is fantastic, very simple to use compared to others and I recomend it to anyone who wants some spare DVD's.

Kevin S. - Mon 08/30/04 02:22 PM

Today I had to email technical support. I had a very fast reply and I found problem was resolved very quickly. The program is the best software I have used of this type and I have to say it is the best copying software I have used. This is one purchase I have found to be very useful. Thanks again for the help and I will be recomending your product to friends.

Bev - Sun 08/22/04 12:58 AM

I want to thank you guys for all of the help
you have given me in getting this software to work.  I know it is hard to diagnose from there, but it finally is working.  I appreciate all of the
quick responses..........that was a big plus in your
favor.............thanks again

P.P. - Fri 08/20/04 09:47 AM

This is only the 2nd piece of DVD copy software I've tried but it is fantastic! I tried DVD X-Copy's trial version and it did nothing but ruin my blank DVDs. 1 Click DVD Copy's trial version DOES work and works great! The first DVD I tried was copyrighted and 1 Click told me right where to look for a decoder. Quick and easy download and install of 1Click and decoder. Very, very easy to use! I don't know what the reviewer was talking about when they said the interface was too complex, "1 Click" really is all is takes to copy a DVD! Well worth the $49 to register!

Gerard B. - Wed 08/18/04 02:16 AM

I love the 1ClickDVD software! I found it to be so easy to use and I am just a beginner. I copied all of my DVD's to DVD+R's and found the quality of the copy excellent. In fact I can't tell the difference from the original to the copy. The sound surround also came out perfect. The ease of installation was a breeze. Everything was automatic as you follow the prompts. Most of all is the on-line personal support that is given. In all my times of buying things on-line the staff at 1Click DVD is the
best;  professional, knowledgeable and rapid to respond. I had many programs in which to choose and buy and I am so glad that I purchased 1Click DVD. I hope that anyone that is thinking of buying a copy DVD program will see my testimonial and buy this software. It's the best and you will not be disappointed.

RRJ. - Sat 08/14/04 03:58 AM

I have purchased several copy programs to back up my disk and save wear and tear on the original. Many do not allow any copy at all if the program is copy protected. This program will do the job for your backup and copy anything you can put it to use for. The price is right and the support is great. I had a question of the use and was emailed the next day. The fact that you can upgrade and get a newer version is worth much more than the $49.00 they are asking for the product. The copy time is faster than 321 Studios P DVDXCOPY PLATINUM, which has been taken off the market. Thank you  LG Software Innovations. Satisfied in Texas

Jim B. - Wed 08/11/04 01:07 AM

I used to think that 1click was perfect and nothing could be improved upon at this time, until I seen first hand just how fast your customer support
was. I am so impressed with the speed of service concerning my slight problem this evening and will keep checking your site for new software to buy. With a product as good as 1click and support as good as yours, it a win win situation. Thanks again

Saeed A. - Sat 07/24/04 12:34 PM

That was the fastest support response I have ever received from any business. I thought I'd never hear back from you until Monday. I sure appreciate the fact that you gave me the reg code again. I thought I'd have to buy it again. You are a lifeguard 1clickdvd is the first product I came across with and I am sticking with it for various reasons. As the name suggests, it sure is "1clickdvd". It rocks and blows others away. 1clickdvd is the best software. Why? Because it
has never given me a problem. It does what it suppose to do and my friends have been using other software such as x-copy and they are not as good as 1clickdvd. It has been working well so far for me. I have also recommended 1clickdvd to my few other friends and said good things about it.  Also the installation is phenomenal. It can't be any easier. If anyone is having problem installing 1clickdvd, then I think they should be out of computer business and sell popcorns.

Rusty. - Sat 07/17/04 10:42 AM

Just a note to say that I appreciate your fine product. I had purchased another DVD copying product that promised the world but NEVER WORKED even after trying it on two different computers. Their "Customer No-Support" left my issues unanswered for over 2 weeks. 1 Click DVD Copy worked exactly as promised and my minor support questoin was answered right away. Thank you!

Fabio S. - Sat 07/17/04 12:03 AM

Thank you very much for the quick response. by the way. your product blow away any dvd backup software on the market.  I recomended your software to all my friends. Sincerely A very happy customer

No name. - Sun 07/11/04 10:23 AM

well hello there, your software is awsome. there are no tricks here when you say one click you mean it. It is truly worth the money. Thanks

Elmer W. - Sat 07/10/04 10:41 AM

I had recently wasted my money to buy another DVD copy program. It worked sometimes. Read a review on your product and downloaded the shareware version to give it a try. After making 2 copies and finding the ease of use I immediately
purchased your product. All I can say to sum it up is "AWESOME" program. Easy to use. I like the way I can use two different DVD drives for source and destination discs. Just start it and come back when it's done. Thanks, Great program and well worth the price!!

Jason M. - Sat 07/10/04 10:31 AM

I have been using this software since February 04.  I have tried 3 or 4 other copy programs, but this one is by far the most reliable.  I have referred this one to 2 other friends that use it on a regular basis.  The best part about this company is that they actually let you in on the updates for free...not too many companies do this.  I think that this is the best investment that i could have made and you certainly cant beat the price! Thanks guys, you really are doing a great job on this software.

P.L. - Fri 07/09/04 08:20 AM

Excellent program, best burning software around, installed without a hitch. No coasters made so far and its pretty quick to, faster than Xcopy express, managed to backup my remaining DVD library b4 my 2 year old gets her hands on them. Does everything it says on the tin, and then some. Keep up the good work, pound for pound the best value for money burning program at the moment. Nice one.

Aravinda P. - Thu 07/08/04 07:25 PM

This is an excellent program and it is backed up by excellent support. I have been telling all my friends the features and ease of it's use.

Ronald B. - Thu 07/08/04 01:18 PM

First time I tryed, it worked perfectly! Very simple to use,no tech knowledge is needed.The decoder works great! I had DVD movie copyed in 20 min. Very much worth the price to redgister product. I give this software AAAAAAAAAAAA++++++++++.

Ryan H. - Wed 07/07/04 12:12 AM

What a great product.  Never have I used a burning product that was so simple and user-friendly.  This is a must for any DVD-burning enthusiast. I will recommend this software to all!

Martin M. - Fri 07/02/04 10:35 PM

Thank's for your speedy reply, that's what i call customer service, very impressive. i took your advice and downloaded the latest version  - 1click dvd / copy to dvd combo and now everything is working great. i am really impressed wih both sets of software they are both very easy to use and really fast to boot. keep up the good work guys and please keep me infomed of any further developments should they arise. ps i will have no hesitation in recommending you to my friends.

Drew V. - Thu 07/01/04 10:18 AM

I'm very pleased with 1 click dvd copy. It is very easy to use & I'm extremely happy with the results & Quality. The Tech support is very knowledgeable & easy to work with. This Product is so easy to use, I'm also going to have my Dad order it. Thank you!

Rance T. - Tue 06/22/04 10:34 AM


Nicky. - Tue 06/22/04 09:11 AM

Wow!  Finally a DVD copying program that doesn't require a degree in Computer Science!!!  I tried it out (after losing 4 DVD-R's with other programs) and the first one came out a winner.  Doubting my success I tried another.  Incredible!!  I feel like I now have a "PHD" in this program ("Push Here Dummy!")  So simple to use, especially for a newbie like me!  Thank you from the bottom of my data bits!  I would highly recommend this to all my friends!!!! Would love to see you guys add on an AVI option in future.  Without a doubt... a true fan and satisfied customer.

Mike. - Mon 06/14/04 02:19 PM

This product is fabulous.  Simple to install, simple to use.  After failures with other similar products, I was a little skeptical about this one.  But I tried it before I bought it and it worked without a problem.  This is how all software should work.  Thanks very much you guys.  I had some irreplaceable DVD's that my Dad made for me of family history and all the original stuff is gone now.  I wanted backups of these DVD's and it worked perfectly.  So, I thank you and my family
thanks you. Anyone hesitating about getting 1 Click DVD, hesitate no longer.  Get this program and you will be happy you did. ThanksT

Yasser K. - Mon 06/07/04 02:58 PM

Just want to thank you guys for a great piece of software, i've recommended you to all my friends, you do exactly what you say. I've tried so many others, like DVD Xpress, but you guys rule. If I have a technical problem, you guys reply with in 24hrs, mostly before 24hrs and always help out. And the best thing is you guys are really inexpensive. Keep up the good work, and remember we, the 'consumer' are the only ones
 who make you succeed. So don't slip up!

Kip R. - Fri 01/02/2004 4:16 PM

This product does exactly what it claims to and the interface is a new refreshing look. Support is the best, I thought I was having a problem and got a reply and the problem solved (the problem was my fault) from the author on New Years day, in less than 1 hour after asking for help. The quick reply and thoughtful consideration by the author of 1click is proof that this software does have the best tech support available.

Jim J. - Thu 01/01/2004 11:57 PM

Here goes [testimonial]  1ClickDVDCopy is marvelous--it's easy to use, produces a high quality result, is less expensive than the competition, and the vendor provides excellent pre-sales and technical support. Jim

Janet M. - Fri 01/01/2004 9:45 PM

I was so impressed by the first trial copy that I went ahead and purchased the software anyway. I've now made another back up copy and was very pleased with the results. It is a very easy software to use and I love the results.

Tanya M. - Wed 12/30/2003 4:35 PM

Thanks again for your great support.  1 click dvd copy is everything you said it would be. The user interface is art, and lives up to it's 1 click name. The quality of the copies are indistinguishable from the originals - flawless!

Tanya M. - Wed 12/30/2003 4:35 PM

Thank you for all your support.  I had already e-mailed links to your free trial download to several family members and co-workers with DVD burners. I e-mailed them again and asked if any had tried the program and if they liked it to let me know and I would send them a late Christmas gift. Allen (family computer geek) had been using DVD Wizard Pro, and said after comparing the two programs "It's like comparing a dirt bike to a Harley" He can't wait for his gift. Simon (co-worker) had just purchased X-Copy express (Christmas gift from his wife), and after giving 1Clickdvdcopy a try, he called and ask me to marry him. He said my gift was MUCH nicer than his wife's.

I can't tell you how great it is to find a program as easy to use as this, with more features than any other program I could find and still be able to operate it.

Ramon M. - Mon 12/29/2003 11:45 PM

Thanks friends... This software is good!!!... It’s better than Xpress I Like it.... bye

John W. - Sun 12/28/2003 4:59 PM

Fantastic program. So easy to use with great results. I.ve wasted ~$150 on others that don't produce.

Micheal F. - Sun 12/28/2003 2:50 PM

Thanks for the help and quick reply but I did manage to take care of the problem so far its working have my DVD in my player now trying it out, thanks again if I have any more problems I will contact you, thanks for a great product the I highly recommend to others. Michael.

Martin L. - Sat 12/27/2003 12:54 AM

That worked. Thank you so very much. By the way, 1 click dvd copy is heaven sent. I can not tell you how much money I wasted for programs that ONLY claimed to do what 1 click does. It is a great program. And so simple to use. Thanks for such a wonderful product.! 

Steve D. - Fri 12/26/2003 9:41 PM

My compliments on great software to back up my dvd's.  Thanks..

Jose R. - Wed 12/24/2003 12:25 AM

Thank you so much for your support! This new program did it for me! I have successfully (without a flaw) copied 3 DVD's and just need the registration code to continue using it. No doubt that I am satisfied with this new application! Thanks! Jose

Don O. - Mon 12/22/2003 8:55 AM

1ClickDVDCopy is without a doubt the easiest program to use of its kind. I made an exact duplicate of an important DVD I own in no time. Thanks very much for the great software and your excellent, friendly product support. Don

Martin L. - Wed 12/15/2003 2:17 PM

Hi, i am very satisfied with "1Click DVD Copy", after trying out a number of other cloning programs that included: "Clone DVD", "DVD Copy Xpress" and "DVD X Copy XPress Trial", and being very disapointed with their performances. For me the other programs i had tryed before were too complicated to operate, or the DVD would only play on my computer. Not offering enough flexibility has to what you want to copy from a DVD, the most they allowed me to do was to make a copy of the movie it self, language menus, bonus material, and so on were all lost in the copy. I even wrotte to one of them to ask them why they advertised that they're software claimed to do perfect clones, but in reality couldn't, they never answered. "1Click DVD Copy" works like a charme, and does all that it promises, all the copies have done so far, about 10, all perfect! 

Donald M. - Wed 12/17/2003 2:05 AM

You've got the best tech support for a software product I've experienced in a long long time. In the age of the Microsoft's, you guys responded to my installation questions and helped me within a day on email - fabulous, and I really appreciate it! Oh yes, and the software is elegantly simply and effective and does exactly what it says it will - I think it's a very good value.

Ryan D. - Sun 12/14/2003 5:41 PM

Just wanted to let you know that I'm really happy with your 1Click software.  The quality is amazing and I gotta say I checked out the others and you software kills em all. What I like is getting a simple UI without all the complicated screens, but I still get to chose what I want on my copie. For the money, it's amazing to even get the free CopyToDVd  bonus software, you guys rock!

Lucy R. - Sat 12/13/2003 2:07 PM

I had your software for about 4 days now and I want to say I love it! I've copied about 15 DVDs and they all came out perfect.

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