Support

If you have any problems using our software:
  • Make sure you are using the most recent version of the software.
  • Read the Help manual - Click the "?" button on the application and then click on the "Help" button.
  • Read our FAQ (Frequently Asked Questions).
  • For issues not related to payment or registration, try the support Forum where you will find many knowledgeable users eager to help you.
If you still can't solve the problem, you may contact our technical support group. In order to ensure a timely response, we ask that you include the following information in your support request:
 

  Please include each of the items below:

Reg Id The Registration Id (unlock key) that was sent to you by email after your purchase.
Log File Launch the software and press the F8 function key on the keyboard.
A temporary copy of the log file will appear in NotePad.
Simply save it to your desktop attach the file to your email.
Problem Include a detailed description of the problem and the error message you received.


email  Please send your email to: support@lgsoftwareinnovations.com

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