Our user forum has for many years been a great place to get help from fellow users. Recently we noticed a large increase in third party spamming and a corresponding decline in forum usage. Since most of our users now prefer to send us email to obtain technical support, we decided to discontinue the forum. We are happy to answer your questions and we look forward to hearing from you!
- Make sure you are using the most recent version of the software.
- Read the Help manual - Click the "?" button on the application and then click on the "Help" button.
- Read our FAQ (Frequently Asked Questions).
Please include each of the items below:
|Reg Id||The Registration Id (unlock key) that was sent to you by email after your purchase.|
|Log File||Launch the software and press the F8 function key
on the keyboard.
A temporary copy of the log file will appear in NotePad.
Simply save it to your desktop attach the file to your email.
|Problem||Include a detailed description of the problem and the error message you received.|
Please send your email to: firstname.lastname@example.org